Got a question? You might find your answer here!
1. How many times can I wear and remove nail tips with the ‘One Touch Nail’ glue before the glue wears out?
2. How many times can I wear and remove nail tips with the ‘Double-sided Tape’ before the stickiness wears out?
3. Can I use ‘Double-sided Tape’ on my Nail Tips once the ‘One Touch Nail’ glue has worn out?
4. Can I wear the Nail Tips in the shower?
5. How do I pay by credit card?
6. What’s your refund/return policy?
How long the ‘One Touch Nail’ glue depends on a lot of factors including:
- How long you wear the nail tips for
- How wet the nail tips become
- The amount of time between wearing your nails again after removing them
- How dirty the nails become when not being worn
With good care, it’s not unusual for the nail tips to be worn up to 5 times.
After the ‘One Touch Nail’ glue has worn out, you can place ‘Double-sided Tape’ on the Nail Tips so that you can continue to wear your Nail Tips.
Every Nail Tip set comes with one FREE sheet of Double-sided Tape. If you’d like to add extra sheets to your order, click here.
The Double-sided Tape is not designed for repeated use and generally only lasts for one or two wears. However, simply by replacing the tape on the back of the Nail Tips, you will still be able to wear your Nail Tips.
Every Nail Tip set comes with one FREE sheet of Double-sided Tape. If you’d like to add extra sheets to your order, click here.
3. Can I use ‘Double-sided Tape’ on my Nail Tips once the ‘One Touch Nail’ glue has worn out?
Yes you can!
4. Can I wear the Nail Tips in the shower?
If your Nail Tips use ‘Double-sided Tape’ or ‘One Touch Nail’ glue, we don’t recommend wearing them in shower as the stickiness will weaken significantly.
Nail Tips can only be worn in the shower when a permanent glue is used.
You can make credit card payments by clicking ‘Continue’ on the checkout page. The big red arrow below shows where the ‘Continue’ button is located on the checkout screen:
6. What’s your refund/return policy?
Our guarantee to you is pretty simple:
If it’s our mistake, we’re happy to refund your money.
If you make an error ordering, we’ll work with you to try and keep you happy, but we can’t guarantee that you’ll be refunded if we’ve already started making the nails.
If it’s your first time buying, we’ll send you a set of sample tips to make sure that you get your nail sizes right. They’re FREE and will ensure that you get the right size. Click here to learn more about using sample tips.
In the rare occasion that none of the sample tip nails fit you, simply send them back to us for a full refund of your order.
As our nails are all custom made by hand, you should be aware that there sometimes there will be minor differences in design and colour to what appears on the website. But we’ll do our best to get it as close as possible.
If you have any other questions about returns, please do not hesitate to Contact us.